Charleswood Youth Soccer Association (CYSA) Refund Policy

1. CYSA will consider a refund only when a request in writing, which clearly states the reason for the request, is made to the registrar within two weeks of the player becoming ineligible to play.
2. Refunds will only be considered in the case of:
3. A season ending injury which prevents further participation
4. A relocation to an area outside the city of Winnipeg

All other requests once the season of play (season of play start is designated as date of first practice for the assigned team) has commenced will be considered on a case by case basis in extenuating circumstances only

1. Any requests made based upon a player becoming ineligible to play due to disciplinary action by the governing bodies of soccer will not be considered
2. Supporting documentation may be requested
3. Charleswood Youth Soccer Association shall have sole discretion on whether a refund request is approved or denied
4. All decisions are final
5. Once a refund has been issued a player will be considered ineligible for the remainder of the season for which the refund has been issued
6. Rate of refund:

Prior to season start :

1. a full refund will be issued upon receipt of a written request minus any applicable credit card fees

Once the season of play has commenced rate of refund will be determined by whichever is less:

1. 75 percent of the players full registration fee
2. The players registration fee divided by the number of matches scheduled for the regular season of play multiplied by the number of matches for which the player will be considered ineligible.