Refund policy only applies to programs (sports or activities) where registration is done by Whyte Ridge Community Centre.  In cases where a third party is delivering programming and registering participants, it is their refund policy that applies.

 

Community Center-based programs

On occasion, a session or class may be canceled due to circumstances beyond our control (i.e. weather or facilitator absence).  We will make every effort to reschedule a canceled session, usually at the end of the program term. Refunds or credits will only be provided on a per session basis for the second and subsequent canceled sessions in a program term.

 

School-based programs

Space for programs scheduled into the schools is allocated to Whyte Ridge Community Centre through permits provided by the Pembina Trails School Division.  There are occasions where  space originally allocated to our programs is canceled due to use by a school (who always have first priority for use).  We will make every effort to reschedule a canceled session, but this is not always possible.  Refunds will only be provided on a per session basis for the second and subsequent canceled sessions in a program term.

 

Cancellation of program or event by Whyte Ridge Community Centre

 

Cancellation of a program or event by Whyte Ridge Community Centre will lead to a full refund of all fees paid by a registrant.

 

Refund Schedule (prior to season or event start)

 

• Cancellation before the close of the registration period - full refund less $15 administration fee.
• Cancellation after close of registration and before the start of season or event - 80% of all fees paid by the registrant.

 

In-Season Refunds

 

Last date for refunds varies by sport or activity.

 

Volleyball - Cancellation before the end of the second week of the season or season - 60% of all fees paid.

Badminton - Cancellation before the end of the second week of the season or season - 60%

Soccer - No refunds will be issued once the season starts except in extenuating circumstances such as:

• A season ending injury which prevents further participation.
• A relocation to an area outside the city of Winnipeg.

• Rate of refund will be determined by a prorated amount based on number of matches played and administration fees that have been incurred.
• All refund requests must be in writing to the appropriate convener.