Queen City United Soccer Club 

Club Registration/Refunds/Collections Policy 

CLUB REGISTRATION 

• Only once a player registers with the Queen City United Soccer Club (QCUSC) will they  be registered as an official player with our governing body.  
• Registration for fall (indoor) youth programming (Excellence, Competitive and  Grassroots) typically opens early July.  
• Registration for fall (indoor) adult programming typically opens August/September.  • Registration for spring (outdoor) youth programming (Competitive and Grassroots)  typically opens late January to early February.  
• Registration for the summer Player Development Program (August - outdoor) typically  opens in June.  
• QCUSC offers a third child discount. Those who qualify should contact our Registrar via  email at registrar@qcsoccer.ca for more information. The discount applies to the  lowest of the three (3) registration fees.  
• Registration must be completed online at www.qcsoccer.ca. Approved payment  methods include credit card, cash, cheque, fundraising credits, or third-party financial  support programs (ie. KidSport). If choosing to pay by any method other than credit  card, arrangements must be made by contacting the Registrar via email at  registrar@qcsoccer.ca.  
• QCUSC does at times have waitlists, as space is limited in all age categories. Age  categories may reach capacity prior to registration deadlines. If an age category is full,  you can contact the Registrar to have your child placed on a waitlist. Participants should  register early to avoid this potentially occurring.  
• Late fees are applied to all registrations received after the pre-determined deadline.  

REFUNDS 

QCUSC recognizes that circumstances change following a player registration for several 

reasons, some of which are beyond the control of the player.  

Full Refund 

• A full refund of registration fees will be provided if there are insufficient player or team  registrations to provide a program, league, camp or clinic. 

• A full refund of registration fees (subject to a $25.00 administration fee) will be provided  if withdrawing prior to the commencement of the season, league, camp or clinic for any  reason.  

Partial Refund 

• A partial pro-rated refund of registration fees (subject to an administration fee of  $75.00) will be provided once the season, league, camp or clinic has commenced, if one  of the following conditions is met:  

o A player suffers a “season-ending injury”1; or  

o A player moves 50 kilometers or more away from the City of Regina.  o Withdrawal occurs within the first 2 weeks of the season or league (this does not  apply to team registrations).  

No Refund 

• No refund will be provided after the first 2 weeks of the season or phase.  • No refund will be provided after commencement of the camp, clinic or league.  

If a season or phase (Excellence Stream), league, camp or clinic is abandoned or cancelled as  result of something beyond QCUSC’s control (Examples include but are not limited to: COVID 19; pandemic, natural disaster, etc) the refund policy will be as follows:  

• If the season or phase, league, camp or clinic is abandoned or cancelled prior to  commencement, each player will receive a full refund, minus a $50.00 admin fee.  • If the season or phase, league, camp or clinic is abandoned or cancelled after  commencement but prior to the half-way point, each player will receive a 50% refund.  • If the season or phase, league, camp or clinic is abandoned or cancelled after the half way point, no refund will be issued.  

Refund Process 

• All refund requests must be made in writing to the Registrar via email at  registrar@qcsoccer.ca by the individual who paid the registration fee. Please allow 4-6  weeks for refunds to be processed.  
• Pro-rated refunds will account for the value of the games and training in which the  player either participated or was eligible to participate (which includes any games for  which the player is or was suspended).  

• The value determination will be calculated by assigning a dollar value to each hour of  games and training throughout the season and is at the discretion of the Director of  Club Operations.  

Exclusions 

• Only registration fees will be refunded. 
• QCUSC will not refund any money paid to a team (ie. Manager or coach). • QCUSC will not refund any money raised and collected by the individual or their team  through sponsorship or fundraising efforts.  

COLLECTIONS 

• A player will NOT be registered (and therefore eligible to play or train) until their fees  have been paid or until a payment plan has been established.  
• Exceptions to this policy are only made for players who are seeking financial assistance,  and only after prior contact with the appropriate club official.  
• For players on a multiple payment model, should they discontinue or fail to complete  payments, they will be contacted by a club official. Failure to communicate with the  club to find a solution and/or making mutually agreeable alternate arrangements will  result in their suspension from all club programs and removal from program access.  
• Unpaid registration fees may also result in the member being removed from the roster  and active status within QCUSC and Saskatchewan Soccer.  

PLAYER RELEASES/TRANSFERS 

• QCUSC will provide players who wish to leave QCUSC with a letter of good standing if  ALL outstanding fees and team fees have been paid in full. Requests for such should be  made to the Registrar at registrar@qcsoccer.ca.  
• All returned cheques are subject to a $50.00 NSF admin fee.