REFUND POLICY
All refund requests must be made in writing, documenting the reason for the request, to the Stratford Soccer Club (SSC) Registrar at stratfordsoccerclub@outlook.com
Refunds will process through the RAMP registration system back to the credit card used to pay for the registration.
Effective the 2024 season, SSC will only process refund requests made before June 15th and as per the following policy:
a)Full Refund Refund request received before June 15 and the player has not participated in a practice, identification session or game- the player will receive a refund of their fees, less a $20 administrative fee.
b)Partial Refund Refund request received before June 15 and the player has participated in a practice, identification session or a game- 50% of the club’s registration fee will be refunded. No Refund No refunds will be issued after June 15, except in the case of a season ending injury.
c)Season Ending Injury Where a player receives a season-ending injury, certified by a physician:
- Before June 15 - 75% of the club registration fee will be refunded • Between June 15 and June 30 - 50% refund of the club’s registration fee will be refunded
- Between July 1and 31 - 25% refund of the club’s registration fee will be refunded.
- No refund will be given after July 31. Refunds will process through the RAMP registration system back to the credit card used to pay for the registration.